LPP appoints Jo Darbyshire as Managing Director to lead pension administration business, LPPA | Local Pensions Partnership (LPP)

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LPP appoints Jo Darbyshire as Managing Director to lead pension administration business, LPPA

Darbyshire appointment follows LPP re-organisation to establish LPPA alongside LPPI as part of 2020-2025 strategy

Local Pensions Partnership (LPP) today announces the appointment of Jo Darbyshire to Managing Director of Local Pensions Partnership Administration Ltd (LPPA), a new subsidiary business operating alongside Local Pensions Partnership Investments (LPPI) within the LPP Group. This appointment follows the appointments of Chris Rule as CEO, LPP and LPPI, and Richard J Tomlinson as Chief Investment Officer in February 2020.

In her new role in LPPA, Darbyshire is responsible for building a strong, sector-leading pension administration service, focused on delivering increased operational efficiency for clients, tailored and effective member communications, and robust risk and data management.

Since joining LPP last year as Director of Pensions Administration, Darbyshire has improved performance against overall service agreements and seen staff engagement levels increase among the team of over 200 people.

LPPA provides pension administration services to more than 600,000 members from over 1,800 employers across 17 LGPS, Police and Firefighter clients.

Chris Rule, Chief Executive Officer, Local Pensions Partnership and Local Pensions Partnership Investments, said:

“As a business we progressively seek ways to increase efficiency and value for our clients and so as part of our new five year plan we have adapted our organisational structure to enhance our ability to offer high-quality services to schemes and improved experiences for members.

“Jo has delivered exceptional results leading the administration business of LPP since last year, and she is the ideal candidate to drive and grow LPPA, building on the operational and performance results her team has already delivered.”

Jo Darbyshire, Managing Director, Local Pensions Partnership Administration (LPPA) comments:

“The administration business is in great shape for the next phase of LPP’s development. Our service and client satisfaction levels have improved over the last 12 months, even through the COVID-19 pandemic, and this is down to the hard work and flexibility of all our teams.

Looking ahead, our priorities are delivering the best results and experiences for clients, employers and members, placing greater importance on the development of our people and harnessing technology to deliver innovation that improves our service.”

LPP is entering the next phase of its development having completed four years of strong growth.

With a new management team established in May 2019, this next phase, taking the company to 2025, will see LPP focus on self-sufficiency and stability, delivering investment returns in excess of agreed client benchmarks and improving the member and employer pension administration experience.

Through the achievement of the above objectives LPP aims to deliver high quality across all functions for the mutual benefit of shareholders, clients and their members, and employers. This will place us in a position to be prepared for change as the industry and sector continue to develop in the years to come.

LPPA and LPPI have been developed as distinct LPP entities as part of the new strategy, with separate leadership and governance teams. This distinction allows LPPA to grow independently as a business, whilst fulfilling its ongoing responsibilities to separate but overlapping clients. Chris Rule will continue to lead LPP and LPPI as Chief Executive Officer.